End-users are the primary consumers of any reporting system, interacting with it daily. Their needs and experiences directly influence the functionality and usability of the system, and its success depends on how well it meets their expectations. If the system does not satisfy their needs, it is unlikely to achieve widespread adoption, regardless of its technical design. High adoption rates lead to a better return on investment (ROI) for organizations and greater productivity. By focusing on end-users, businesses ensure that…